PRIVACY POLICY

Allumine Jewellery has created this privacy policy to demonstrate our commitment to the privacy of the users of our websites. This privacy policy covers our treatment of personally identifiable information collected by Allumine Jewellery through our website.

WHAT DO WE DO WITH YOUR INFORMATION?

 

When you complete a contact form on the Allumine Jewellery website or purchase something from our store, as part of the buying and selling process, we will collect the personal information you give us such as your name, address and email address for the reasons stated only. We also collect payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

When you browse our Allumine Jewellery store, we automatically receive and record non-personal information on our server logs from your browser including your computer’s internet protocol (IP) address.  Allumine Jewellery may use this information to customize the advertising and content you see and to fulfil your requests for certain products and services. However, Allumine Jewellery does not connect this non-personal data to any personal information collected from you.  We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

 

With your permission, we may send you emails about our store, new products and other updates. 

 

Allumine Jewellery collect such Non-personal and Personal Information for the following purposes:

 

1.   To provide and operate the Services;

2.  To provide our Users with ongoing customer assistance and technical support;

3.  To be able to contact our Visitors and Users with general or personalized service-related notices and 

      promotional messages;

4.  To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we

      or our business partners may use to provide and improve our respective services; 

5.  To comply with any applicable laws and regulations.

CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

 

You can visit the Allumine Jewellery website without revealing any personal information. However, we will need certain personal information if you wish to use the contact form and other parts of the site. Where required, this information may include your personal contact information.

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

If we ask for your personal information for a secondary reason, like marketing, we will ask you directly for your expressed consent.  By accessing our services and voluntarily providing us with the requested personal information, you consent to the collection and use of the information in accordance with this privacy policy.

 

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at customercare@alluminejewellery.co.uk

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

WIX

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.  Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

 

To review the Wix.com privacy policy please click here.

 

COOKIES

 

Cookies are implemented in every site built by Wix. Take a look at the table below to view which cookies Wix implements on Wix sites:

THIRD-PARTY SERVICES

 

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

 

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

 

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

 

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

 

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

SECURITY

 

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

 

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

CHANGES TO THIS PRIVACY POLICY

 

Allumine Jewellery reserves the right to modify this privacy policy at any time, without notice, please therefore review this policy periodically.  Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you within the policy that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.  Your continued use of the Allumine Jewellery website after such amendments signifies your acceptance thereof.

 

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

 

QUESTIONS AND CONTACT INFORMATION

 

If you would like to: access, correct, amend or delete any personal information we hold about you, or simply want more information contact us at customercare@alluminejewellery.co.uk